Headquartered in Basking Ridge, N.J., Verizon Wireless is the largest US wireless company and largest wireless data provider, based on revenues. The company is a joint venture of Verizon Communications and Vodafone.

Customers: over 60.7 Million
Employees: 66,000
Annual Revenue: $38.0 Billion

The Continuity Marketing Operations department is designed for customer loyalty and retention.

We are looking for enthusiastic individuals to handle inbound and outbound calls as well as work on a variety of projects. Responsible for ensuring customer retention by maintaining a strong relationship and positive customer experience. Activities will include price plan analysis, contract renewals, equipment orders, including data products, and welcome calls. The position is responsible for tracking and reporting results of programs.

Qualifications:

• A four-year college degree or equivalent experience preferred.
• Demonstrated ability to be flexible and rapidly adapt to change a must!
• Outstanding interpersonal and communication skills.
• Solid organizational skills and strong judgment required.
• Strong listening, problem solving and negotiation skills.
• Ability to handle large volume of work while maintaining focus on customer.
• Prior experience in Telemarketing, Retail, or Sales preferred.

We offer an attractive salary and a comprehensive benefits package that includes Health, Dental and Vision Plans, Paid Vacation/Holidays, Career Development Opportunities, Tuition Assistance, Discount Wireless Phone Program, Short-Term Incentive, 401(k) Savings Plan, .

Own Your Career.

Please apply on line at www.verizonwireless.com/careers.

We are an equal opportunity employer, m/f/d/v. We proudly service our customers from here in the USA.